More than 50% of employers in Australia, Canada, and Ireland who use AI are unsure of its impact. A third of businesses in Ireland that use AI are using it for customer services, while a quarter of Australian employers and a third of Canadian employers are using AI to draft internal or company communications. Where businesses have incorporated AI into the business, the majority are using it for administrative tasks (40%) or creative writing (35%).

Increased margin of error, impact on the team's work quality and/or productivity, and the risk of losing intellectual property also ranked high on the list of concerns. The survey of 79,000 businesses across five countries – Australia, Canada, Ireland, New Zealand, and the UK – was conducted by Peninsula Group, a global employment law, HR, and health & safety advisory and consultancy firm – to look at the opportunities and concerns employers have around the use of AI in the workplace.ģ0% of employers globally cite security risk as their biggest concern around AI in the workplace.

Despite well-publicised fears around 'AI taking over', just 1% of UK employers say that AI plays a large part in their business, and only 5% say it's regularly used. 4, 2023 /PRNewswire/ - According to a new survey, almost three-quarters of UK employers have yet to incorporate AI into the workplace.

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